Terms and Conditions

1. 1. Acceptance of Terms: By accessing or using the Waitākere Arts website, you agree to abide by these Terms and Conditions and all applicable laws and regulations.

   2. Use of Website: The content and materials on the website are provided for general information and shopping purposes only. You may not use the website for any unlawful purpose or to solicit others to engage in any unlawful activities.

   3. Intellectual Property: All content on the website, including but not limited to text, images, logos, and graphics, is the property of Waitākere Arts and protected by intellectual property laws. You may not use, reproduce, or distribute any content without prior written consent.

   4. Product Information: We strive to provide accurate product descriptions and pricing information, but we do not warrant the accuracy, completeness, or reliability of any information on the website. Prices and availability of products are subject to change without notice.

   5. Ordering and Payment: By placing an order on the website, you agree to pay the specified price for the products ordered, including any applicable taxes and shipping fees. Payment must be made using one of the accepted payment methods.

   6. Shipping and Delivery: All products sold by individual artists through this website are shipped and fulfilled directly by the artist. We are not responsible for the handling, packaging, shipping, or delivery of these items.

   7. Returns and Exchanges: We accept returns and exchanges within a specified period, subject to certain conditions. Please refer to our Return Policy for more information on eligibility and procedures.Artists are responsible for providing accurate shipping information, estimated delivery timeframes, and ensuring that orders are dispatched in a timely manner. Any inquiries, delays, or issues related to shipping or delivery should be directed to the individual artist or seller.

   8. Limitation of Liability: In no event shall Waitākere Arts or its affiliates be liable for any damages arising out of or in connection with your use of the website or the products purchased through the website, including but not limited to direct, indirect, incidental, or consequential damages.

   9. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction where Waitākere Arts is located, without regard to its conflict of law provisions.

   10. Changes to Terms: Waitākere Arts reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website after any such changes constitutes acceptance of the revised Terms and Conditions.

By using the Waitākere Arts website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you may not use the website.

Studio hire:

• MEMBERS: $15 per hour GST inclusive.
• NON-MEMBERS: $40 per hour GST inclusive + a $50 bond.
• Please get in touch with the Waitakere Arts Office and complete a “Studio Booking Form” with requested dates to the office.  Applications to rent the room/run a workshop or teach a class MUST be completed no less than 2 weeks/10 business days before the new term commences. This includes any continuation of classes/room hire.
• Please note – should your request/dates be available that payment will be expected in full in advance for the dates requested in that particular Term.
• Please note the above rate does not include cleaning and/or damages.  If the rooms are left in an unacceptable state after your class, you may be charged a soilage/cleaning fee of $50 per hour incl GST.

Classes/Workshops:

• Terms will coincide with the school terms as outlined on the Education/Govt Website - https://www.education.govt.nz/school/school-terms-and-holiday-dates/ unless otherwise arranged with the Office.
• Re-enrolment: Each term of classes is considered a new term.  Enrolment in an existing class does not automatically guarantee re-enrolment in the following term for the same class.  An existing class participant must reapply if wanting to continue for the new term.
• Waitakere Arts will make every effort to ensure that all workshops, classes, outings, and groups proceed as advertised. However, all courses are subject to minimum enrolment numbers.  This means we reserve the right to cancel or postpone any of the above should these numbers not be met.
• Waitakere Arts also reserves the right to make minor modifications to any course content as we see necessary. This may be done without prior warning and without compromising the overall quality of the course content and structure.
• Should there be any occasion where The Studio is unavailable or temporarily closed whilst being hired/booked, Waitakere Arts will negotiate a refund or make alternative arrangements.
• Waitakere Arts will not accept any responsibility for goods that are lost or damaged which have been brought to the Studio by users. Room users are expected to take all their belongings with them when leaving the premises.

Materials:

• Materials are not included for any classes unless stated in the class description. Full details of materials required will be supplied to students as soon as possible after receipt of enrolment.

Anti harassment:

• Waitakere Arts is dedicated to providing a safe environment for everyone to enjoy, whereby all members, attendees, staff and our committee show respect to one another.
• We do not tolerate bullying, abuse, or harassment of any type from anyone booking with us or using our facilities and services.  All reports and allegations will be taken extremely seriously and may result in membership being revoked and/or the instigator being banned from the premises/attending any classes/workshops etc.
• If you have any pressing issues or complaints, please address these in a polite manner to the Waitakere Arts Office in writing to wccac@waitakerearts.com and the Manager/Committee will act accordingly.

Membership:

• Waitakere Arts Membership runs from 01 April through 31 March and is $45 per year.
• Sickness:  We ask that if you are unwell, you do not enter The Studio or attend any classes or workshops etc.  This is to protect the wellbeing of all our members and any visitors. Please do not be offended if you arrive in an obvious state of illness and are asked to leave.
• All room visitors/users MUST sign the register on entering The Studio.  This information is not only for our own records but is also needed for funding applications.  If you are a Tutor or are hiring The Studio, then it is your responsibility to ensure all visitors/attendees are signed in.
• We expect all groups/tutors and students to ensure The Studio is left in a clean and tidy state.

  If any accidents occur, please make sure they are recorded in the yellow incident register located on the cabinet at the entrance of The Studio.

• If anything is damaged and/or in need of repair or maintenance, please report this to the Office.
• All personal pets/support animals must be left outside The Studio unless they are registered sight or hearing guides.  You may be asked to provide documentation to support their entry into The Studio.

Open sessions:

• Open sessions are for Members Only. We offer two free sessions to potential members and encourage them to join as a member following that.
• You must be able to work independently to attend.
• Disruptive behaviour will not be tolerated, and you may be asked to leave.

Closed group sessions:

• Closed group sessions at membership rates are for Members Only.

Key holders:

• Keys are given as required - at Waitakere Arts discretion - for the duration of a class/workshop and are to be returned on completion of the class/workshop.  Arrangements for key return are to be made with the Office Administrator on receipt of key. Please note there is a lost key charge of $100.00 incl GST.

Alarm:

• Anyone given the alarm code is expected to treat it confidentially.  Please make sure the room is locked, alarmed and blinds are down and the lights are off if you are the last one to leave.

Photocopying and lamination:

• Members and Tutors ONLY
• Photocopy - A4 Black and White – 30c per copy
• Photocopy - A4 Colour – 50c per copy
• Photocopy - A3 Black and White – 80c per copy
• Photocopy - A3 Colour – $1 per copy
• Lamination - A4 - $3 and A3 - $4

Cancellations and refunds:

• Cancellations by the Student/Group/Participant:
• These will be independent of Waitākere Arts and should be addressed directly to the Tutor or specific Workshop/ Class facilitator.​
• Cancellations by the Tutor:
• Waitākere Arts must be given 30 days’ notice of any cancellation.  If hiring The Studio, you will not be entitled to a refund of the bond, but consideration will be given to refunding the room rental if the cancellation is unavoidable.

Please note that if any of the above Terms are not met, then Waitākere Arts Management and/or Committee reserve the right to cancel any bookings.